Frequently asked questions:
We really would then advise trying fragrances in-store. Buying online is fine for replenishment, but there is nothing like experiencing the way a fragrance develops on your skin.
Initially, try the fragrance on a blotter (also known as a perfume ‘spill’); these should be available on perfume counters – and when you buy a Discovery Box from this site, you’ll find a pack of blotters inside. Allow a few minutes for the alcohol and the top notes to subside, and then smell the blotters. At this stage, you may be able to eliminate one or more, if they don’t appeal – but it is really the heart notes and the lingering base notes that you will live with, and which are crucial.
What is the difference between perfume/scent/fragrance?
Fragrance certainly doesn’t last forever – but storing it correctly will help preserve the quality and lifespan of your perfume. The key is to keep it away from light and heat – so a bathroom, or a sunny dressing table, is NOT the place for your fragrance stash: higher temperatures affect the top notes of the fragrance, making them musty, or sourer.
If you have a dark cupboard to store perfume in or a drawer, that’s perfect. (Ideally, keep in the box, or – if you’re using a drawer – wrap bottles in a scarf, or even plastic, unglamorous as that is. Be aware that perfume that’s never been opened and kept in a dark place can last more than 10 years!
If you can’t manage that environment, store it on a shelf that doesn’t get direct sunlight, in a not-too-hot room. Then once a bottle is open, you should get up to two years’ life out of it (we’ve had fragrances that last much longer…) Lighter, citrusy scents deteriorate faster than opulent florals.
US orders are shipped out from our fulfillment center within 3 business days and International orders ship out within 6 business days.
Note: Orders during the Holiday season, promotions, and new releases will need additional time due to a higher volume of orders.
We can cancel the order (if the order has not yet been processed).
A tracker not yet raised is not an indication that fulfillment has not received your order. Once an order has been passed to fulfillment then we cannot cancel. As a result, we will need to check if we can cancel.
The fragrance comes to life on the skin, so it’s understandable that individual differences in chemistry impact how it smells. Everything from diet to skin type can affect the way the individual facets play on the skin. Although the overall impression remains the same, certain notes may be heightened or blurred on different people.